Your privacy matters

This policy explains what information Picko collects, how we use it and the choices you have. We handle personal information in line with the Australian Privacy Principles.

What we collect

• Details you provide at checkout — name, email, phone, shipping and billing address.
• Order history and communications with our support team.
• Technical data such as device, browser and pages visited (via cookies).

We do not store your full payment card details — these are handled directly by our secure payment providers.

How we use it

• To process, ship and support your orders.
• To respond to your enquiries.
• To improve our store and, where you have opted in, send you offers.

Sharing

We only share your information with the couriers and payment providers needed to fulfil your order. We never sell your personal information.

Your choices

You can request access to, correction of, or deletion of your personal information at any time by emailing cs@picko.com.au. You can unsubscribe from marketing emails at any time.