Buyer Protection
Shop with confidence
Your peace of mind matters to us. Every order at Picko is backed by our buyer protection promise.
- Secure payments — encrypted, PCI-compliant checkout every time.
- Money-back guarantee — a full refund if your item does not arrive or is not as described.
- 30-day returns — changed your mind? Send it back within 30 days.
- Privacy first — your details are never sold or shared for marketing.
- Real support — a friendly team, 7 days a week.
Something not right with your order? Email cs@picko.com.au and we will make it right.